With Coronavirus panic raging and governments around the world beginning to encourage employees to 'self-isolate' we would like our clients to know that we are able to ramp up our services to them to ensure they remain open for business. We have a robust Business Continuity plan and have been supporting businesses remotely for 15...

What is the ultimate goal of content writing? Traffic, to be precise, is relevant traffic that converts. This is why content marketing must be personalized to your target audience so you can convert as many people as possible. You can learn more about this here. We're talking about relevant, creative and engaging content that people...

Telesales is one of the oldest methods used by companies to sell products/services. It is easier than personally visiting clients as well as more personal as compared to sending emails. Telesales is also challenging. Successful sales calling is an art. It can be difficult to make people listen to you, forget convincing them to buy....

Customer service is not an easy job. However, one can make it interesting with the right attitude. The 'right attitude' we’re talking about here is the 'problem solving attitude'. Think of every angry customer as an opportunity to receive great feedback and achieve service excellence. Customers get upset due to many reasons, which can range...